Article 11
(Payment Method)
The method of payment for Goods and Services purchased through the ‘Mall’
may be selected from the following items. The ‘Mall’ may not collect any additional fees regarding payment for Goods and
Services.
1. Account transfer through phone banking, internet banking, mail banking and
others.
2. Card payment through prepaid card, debit card, credit card, and others.
3. Online bank transfer
4. Electronic money
5. Payment upon receipt
6. Mileage points or points offered by the ‘Mall’
7. Gift voucher contracted or approved by the ‘Mall’
8. Other means of electronic payment
Article 12
(Notice of Receipt, Change and Cancellation of Application for Purchase)
① The ‘Mall’ shall send a notice of receipt to the
User after receiving the User’s application for
purchase.
② In the case of a discord between the User’s intent and the received notice, the User may change or cancel the
application for purchase immediately after receipt. If the request for change
or cancellation is made prior to delivery, the ‘Mall’ shall process the request accordingly without any delay. In the
event that payment has already been made, User shall follow the guidelines
detailed in Article 15 - Cancellation of Purchase.
Article 13
(Provision of Goods and Services)
① Unless otherwise
specified, the ‘Mall’ shall
take necessary measures such as customizing production and packaging and
deliver Goods and Services within 7 days from the date of purchase. However, if
the ‘Mall’ has already received
payment in whole or in part, then delivery shall be processed within 3 business
days from the date of receipt. In such instances, the ‘Mall’ shall take necessary measures to inform the User on procedures of
provision and delivery status of Goods and Services.
② The ‘Mall’ shall specify delivery method, payer, and delivery time for each
delivery method for the Goods and Services purchased by the User. In the event
that the ‘Mall’ exceeds the
designated period of delivery, it shall compensate the User for damages.
However, this shall not apply if the ‘Mall’ proves that such event is not caused by its intention or
negligence.
Article 14
(Refund)
In the event that the Goods and Services are sold-out or unavailable and cannot
be provided or delivered to a User who applied for purchase, the ‘Mall’
shall notify the User without any delay, and if payment for Goods and Services
has already been made in advance, the ‘Mall’ shall take necessary measures or refund payment within 3 business
days from the date of receipt.
Article 15
(Cancellation of Purchase)
① The User who
purchased Goods and Services by concluding the contract with the ‘Mall’ in accordance to Clause ② of Article 13 in the 「Acts on Consumer
Protection in Electronic Commerce」 may cancel purchase
within 7 days from the date on which the User received a written contract (if
the written contract is received later than the supply of Goods and Services,
then the receipt date is set on the date when User received the Goods and
Services or when Goods and Services have been supplied). But, cancellation of
purchase according to 「Acts on Consumer Protection in
Electronic Commerce」 shall comply with relevant laws
and legislations in regards to affairs not mentioned in the Acts.
② The User may not return or exchange Goods and
Services in the event of one of the following reasons:
1. Delivered Goods lost or damaged at the fault of the User (however,
cancellation of purchase may be acceptable if packaging was damaged in the
process of checking content)
2. Significant decrease in value of Goods and Services due to partial use or
consumption by the User
3. Not available for resale due to a significant decrease in value of Goods and
Services from lapse of time
4. The Goods may be replaced by Goods showing the same performance, but
packaging of the original is damaged
③ In the case of items 2 or 4 of Article 2 Clause ②, the cancellation of purchase by User will not be limited if the ‘Mall’ failed to clearly specify the fact
that cancellation of purchase is limited or that it would take necessary
measures to provide the Goods.
④ Despite Clause ① and ②, the User may cancel his/her purchase of goods within 3 months from
the date of receipt of the goods or within 30 days from the date on which
he/she recognized or could have recognized that Goods and Services differ from
the advertisement or the provision of contract.
Article 16
(Effect of Cancellation of Purchase)
① In the event of a
return of Goods from a User, the ‘Mall’ shall refund payment of Goods within 10 business days. In the event
of a delay in refund, the ‘Mall’ shall pay User with the interest calculated by the number of days
delayed with the overdue interest rate indicated on the 「Act on Consumer Protection in Electronic Commerce」
② In regards to the above-mentioned case, if the User
made payment of Goods with credit card or electronic money, the ‘Mall’ shall immediately request the business
who provided such payment method to suspend or cancel payment.
③ In the event of any cancellation of purchase, the
User shall bear the costs arising from returning the Goods. On the account of
the User’s cancellation of purchase, the ‘Mall’ shall not claim charge for
cancellation or compensation for damage. However, in the event of a
cancellation of purchase caused by a discord in the contents of Goods and the
advertisement or the provision of contract, the ‘Mall’ shall bear the costs of returning the Goods.
④ When the user has provided a reason for the cancellation of a simple
remorse, the user must pay a fee of 3.9% and Paypal
Article 17 (Protection of
Personal Information)
① The ‘Mall’ collects a minimum amount of
information necessary to provide the services.
② At the time of applying for Membership, the ‘Mall’ shall not collect information needed
for the performance of purchase contract in advance. But, in the case where
personal identification is required before the performance of a purchase
contract, a minimum amount of specified personal information is collected for
the fulfillment of obligation in regards to relevant laws and
legislation.
③ The ‘Mall’ shall obtain consent from User to collect∙use
personal information by notifying User with the aim/purpose of collection∙use.
④ The ‘Mall’ shall not use the personal information outside their intended
purpose. In the event of an uprising of a new use or when disclosing to third
parties, the ‘Mall’ shall
notify the purpose of use and obtain consent from User during the stage of
use disclosure. But, there are exceptions for cases regulated in
the relevant laws and legislations.
⑤ In the event that the ‘Mall’ is required to acquire the approval of User by Clause ② and ③, the ‘Mall’ shall specify its personal information manager (affiliation, name,
phone number, other contact information), purpose of collection and use of
information, information about Third Party (recipient, purpose of provision and
the information to be provided), and the provisions stipulated in Clause ② of Article 22 of the 「Act on Protection of
Information and Promotion of Utilization of Information and Communications
Network」. The User may at any time cancel his/her
approval.
⑥ User may, at any time, request for confirmation and
correction of error in their personal information possessed by the ‘Mall,’ and the ‘Mall’ shall be responsible for taking any necessary measures without any
delay. In the event that a User requests for the correction of an error, the ‘Mall’ shall not use the applicable personal
information until error is corrected.
⑦ For protection of personal information, the ‘Mall’ shall limit the number of persons
handling personal information to a minimum, and shall be responsible for any
damages caused by loss, theft, leakage, falsification, and disclosure of
personal information including credit card and bank account information to
third parties without consent of the User.
⑧ The ‘Mall’ or any Third Parties who received personal information from the ‘Mall,’ shall without any delay destroy all
personal information once the purpose of collection has been achieved.
⑨ The ‘Mall’ shall not have the agreement form regarding the collection∙use∙disclosure of personal information set
to be filled out in advance. The ‘Mall’ must specify services that will be restricted if User does not
agree to the collection∙use∙disclosure
of personal information, and the ‘Mall’ shall not limit services or refuse to accept Membership
applications on the basis of User’s refusal to agree to
collecting∙using∙disclosing of
personal information that do not include the collection of compulsory
information
Article 18
(Obligations of the ‘Mall’)
① The ‘Mall’ shall not take any actions against public policy or actions
restricted by the law and this T&C. The ‘Mall’ shall put its best efforts in providing Goods and Services on a
stable basis in accordance with the provisions in this T&C.
② The ‘Mall’ shall be equipped with a security system to protect personal
information of Users (including credit information) and provide a safe
environment for Users to use the online services.
③ In accordance with Article 3 of the Law related to 『Fairness of Display and Advertisement』, the ‘Mall’ shall be responsible to compensate
User(s) if damages were caused by displaying or adding unjust or unreasonable
advertisement for certain Goods and Services
④ The ‘Mall’ shall not send any profit-making emails which are not wanted by
Users.
Article 19 (Obligations for ID
& Password of Member)
① Member
shall be responsible for the management of his/her ID and password, except for
the case in Article 17.
② Member shall not allow any Third Party to use his/her
ID and password.
③ When a Member recognizes that his/her ID and/or
password is stolen or is being used by a Third Party, the Member shall
immediately notify the ‘Mall’,
and follow the instructions of the ‘Mall.
Article 20
(Obligations of User)
Users shall avoid the following actions:
1. Register false information at the time application or revision of
information
2. Use others’
personal information
3. Change information displayed on the ‘Mall’
4. Remit or display information (computer program and others) other than the
information put on by the ‘Mall’
5. Infringe copyright or intellectual property rights of the ‘Mall’ or the Third Party
6. Take any action that harms the reputation and interrupts the operation of
the ‘Mall’ or a Third
Party
7. Disclose or display any information containing indecent or violent message,
video, voice, and other information going against good public order and morals.
Article 21
(Relationship between Linking Mall & Linked Mall)
① In the event that
the main mall and the sub-mall are linked with a hyperlink (ex. the subject of
hyperlink includes text, image and video), the former is called as the Linking
Mall (Website) and the latter is called as the Linked Mall (Website).
② If the Linking Mall specifies and notifies the fact
that it is not responsible for any transaction with the User for any Goods and
Services independently provided by the Linked Mall on the initial page of the
website of the Linking Mall or a pop-up window, then the Linking Mall is not
responsible for such transaction.
Article 22
(Copyright & Limitation of Use)
① The copyright and
other intellectual property rights for the works produced by the ‘Mall’ shall belong to the ‘Mall.’
② The User may not use or cause any Third Party to use
information with intellectual property rights belonging to the ‘Mall’ for reproduction, transmission,
publishing, distribution, broadcasting or other profit-making use without prior
consent of the ‘Mall.’
③ The ‘Mall’ shall notify the User when using the copyright belonging to the
applicable User in accordance with mutual T&C.
Article 23
(Resolution of Dispute)
① The ‘Mall’ shall apply and reflect the opinion or
complaint made by User(s), and install and operate a process for compensation
of consumers’ damages.
② The ‘Mall’ shall give priority to any opinion or complaint made by User(s).
However, in the event that it may not be able to promptly deal with the matter,
the ‘Mall’ shall notify the
User with the cause and the final settlement schedule.
③ When a User files for Remedy of Damage regarding a
dispute between the ‘Mall’ and
the User, the matter may be commissioned for arbitration by the Fair Trade
Commission or a Dispute Conciliation Services Organization selected by the City
Mayor.
Article 24
(Jurisdiction & Governing Law)
① All e-commerce
related lawsuits between the ‘Mall’ and a User shall be in accordance with the address of the User at
the time of indictment. If an address is nonexistent, then the lawsuit shall
fall under exclusive jurisdiction of the district court in the vicinity of User’s place of residence. In the event that the address or residence of
the User is not clear at the time of indictment or if User is a foreign
resident, the lawsuit shall be filed to the competent court on the Civil
Procedures Code.
② Any and all e-commerce-related lawsuits between the ‘Mall’ and a User shall be governed by the
law of the Republic of Korea.